Frequently Asked Questions

Find the answers to some of our most commonly asked questions on our FAQ page. Contact us if you have any additional questions.

Where is Ming Self Storage located?


What are the office hours?
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 10:00 AM - 3:00 PM

What are the access hours?
Ming Self Storage - Northern Liberties
Sunday - Saturday 7:00 AM - 7:00 PM

Ming Self Storage - Germantown
24 hours a day, 7 days a week

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?
We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.